Question 1

What is a Blockchain WMS?

Accepted Answer

A Blockchain WMS (Warehouse Management System) integrates blockchain technology — such as Hyperledger Fabric — to create immutable, tamper-proof records of every warehouse transaction: booking creation, pallet movements, RFID scans, and final dispatch. Smart WMS seals every critical event on-chain, enabling instant dispute resolution, full chain-of-custody verification, and regulatory compliance without relying on any single party's records.

Question 2

What is an RFID WMS?

Accepted Answer

An RFID WMS (Warehouse Management System) uses Radio Frequency Identification readers to automatically track pallets and cartons throughout the warehouse — no manual barcode scanning required. Smart WMS connects RFID readers via EMQX MQTT broker, processes scans through a real-time Kafka pipeline, and triggers inventory updates, booking status transitions, and stock count verifications automatically. This eliminates human data-entry errors and reduces stock count time by over 95%.

Question 3

Is Smart WMS suitable for 3PL warehouses in Vietnam?

Accepted Answer

Smart WMS was designed specifically for 3PL (third-party logistics) operators in Vietnam and Southeast Asia. It supports multi-client inventory separation, VND and USD invoicing with 10% VAT, lot and expiry tracking compliant with Vietnam's Food Safety Law (ATTP), Gate Pass workflows for truck management, and a fully bilingual Vietnamese / English interface. Average go-live time is 7 days.

Question 4

Does Smart WMS support multi-deep shuttle rack (AS/RS) systems?

Accepted Answer

Yes. Smart WMS natively supports Siam Brother 4-Way AS/RS shuttle rack systems with configurable channel depth (2–20 pallets per lane) and automatic CHANNEL_FIFO putaway strategy. The system creates channel assignments per lane, manages I/O station task routing, and tracks per-channel fill levels atomically — ensuring full FEFO integrity even in high-density automated storage.

Question 5

How does Smart WMS integrate with IoT sensors?

Accepted Answer

Smart WMS connects to RFID readers, temperature/humidity sensors, weight sensors, dock door sensors, and forklift beacons via EMQX MQTT broker. Readings are streamed in real-time through a Redpanda (Kafka-compatible) pipeline and pushed to browser dashboards via Server-Sent Events (SSE). Threshold alerts fire automatically when temperature or humidity exceeds configured device limits, and dock open/close events trigger booking status changes.

Question 6

How quickly can Smart WMS be deployed?

Accepted Answer

Smart WMS can be deployed in as little as 7 days. The system runs on Docker and supports both single-host development deployments and multi-VM production setups. Staff training takes approximately 30 minutes per role, and no dedicated IT team is required for ongoing operations. An open API (v2) is available for ERP integration via ASN / Delivery Order push.

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